Thank you for visiting Singapore Power’s Web Site (the “Web Site”). By accessing and using this Web Site, you shall be deemed to have accepted and agree to be bound by the provisions of these Terms of Use.

Disclaimer

The Contents of this Web Site are provided on an “as is” basis without warranties of any kind. To the fullest extent permitted by law, Singapore Power does not warrant and hereby disclaims any warranty:

(a) as to the accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability or fitness for any particular purpose of the Contents of this Web Site;

(b) that the Contents available through this Web Site or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Web Site and the server is and will be free of all viruses and/or other harmful elements.

Singapore Power shall also not be liable for any damage or loss of any kind caused as a result (whether directly or indirectly) of the use of the Web Site, including but not limited to any damage or loss suffered as a result of reliance on the Contents contained in or available from or through the use of the Web Site.

Access to other web sites

This Web Site contains hyperlinks to web sites which are not owned or maintained by Singapore Power. Singapore Power is not responsible for the contents of those web sites and shall not be liable for any damages or loss arising from access to those web sites. Use of the hyperlinks and access to such web sites are entirely at your own risk.

Hyperlinks to other web sites are provided as a convenience. In no circumstances shall Singapore Power be considered to be associated or affiliated with any trade or service marks, logos, insignia or other devices used or appearing on web sites to which this Web Site is linked.

PRIVACY POLICY

Your privacy is important to Singapore Power Limited. We are committed to maintain the confidentiality of the personal information that you give us through this website. Note that Singapore Power Limited may disclose to third parties certain aggregate information contained in your registration applications. The Service Provider will release Account and other personal information when we believe that the release is appropriate to comply with the law; enforce or apply our Terms & Conditions of Use and other agreements and/or policies; or protect the rights, property, or safety of www.singaporepower.com.sg, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy. This Policy applies to all who visit our websites or use our online services.

1. We will only collect personal information from you for the purpose of giving you better service. We use information in the file we maintain about you, and other information we obtain from your current and past activities on the website, to resolve disputes, troubleshoot problems and enforce our User Agreement. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases, if any.
2. You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze website usage, improve our Content and product offerings, and customize our website's Content, layout, and services. These uses improve our website and better tailor it to meet your needs.
3. Only authorised staff will have access to your personal information.
4. To serve you well, we may from time to time work with organisations including Singapore Power Limited-related companies or affiliates to offer other products and services to you. These companies will be required to conform to our privacy policy standards.
5. You agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the website. By accepting the User Agreement, you expressly agree to receive this information.
6. Like most websites, we may use cookies to "remember" information about your preferences. You can set up your web browser to accept or reject cookies.
7. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you.
8. We may amend this Policy from time to time and will place any such amendments on this website. This Policy is not intended to, nor does it, create any contractual rights between the Service Provider and the customer.
9. www.singaporepower.com.sg uses industry standard practices to safeguard the confidentiality of your personal identifiable information. Singapore Power Limited treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

IMPORTANT: By accessing this website and any of its pages you are agreeing to the terms set out in the Terms & Conditions of Use and the Privacy Policy.